Shipping Policy

We ship products within 24 to 48 working hours.
How long will it take to receive my order?
For orders within India, delivery typically takes 5-8 working days, depending on the shipping location and factors like public holidays or extreme weather. In some rare cases, delivery might take up to 2 weeks, especially if the product is in limited stock. For regions like Jammu Kashmir and the North East, delivery can take up to 10 working days.

How can I track my order?
Once your order is shipped, tracking information will be sent to your email. If you haven’t received the tracking details within 48 hours of placing your order, please contact us at support@styleheroz.com.

Which courier services do you use?
We ship via Delhivery, Xpressbees, Bluedart, and EcomExpress, depending on the delivery pincode.

What if the tracking shows delivered but I haven’t received my order?
This is uncommon, as deliveries are usually accepted by family members, neighbors, flatmates, or an office mailroom. In genuine cases, if the product is not received, we will issue a full refund after investigating the situation, which may take up to 10 working days. If you receive a delivery notification but haven't received the package, please notify us within 48 hours. We will raise the issue with our courier partner for resolution. After 48 hours, it becomes difficult to take action, and we cannot be held responsible for any losses.